Employee resistance to new technology is one of the biggest hidden threats facing small businesses today. In this insightful episode of BizBuzz, host Sree Kaluva speaks with Craig Andrews, Principal Ally at Allies4me, about why teams resist change—and how leaders can fix it before growth stalls.

As businesses move deeper into 2025, adopting AI, automation, and mobile workflows is no longer optional. Yet many organizations struggle with employee resistance to new technology due to fear, lack of confidence, or poor communication. Craig explains how leaders can identify early warning signs, such as low engagement, avoidance of new tools, or pushback against automation.

This episode offers practical solutions, including when to provide support and training versus when to have tough leadership conversations. Craig also shares how simple routines like Technology Tuesdays can reduce employee resistance to new technology by creating safe learning environments that encourage curiosity instead of fear.

Leadership mindset plays a major role in digital transformation. Business owners must model adaptability, normalize asking for help, and create high-trust cultures that support innovation. According to research from Harvard Business Review, organizations that prioritize learning and adaptability outperform competitors in times of rapid technological change.
👉 External reference: https://hbr.org/

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